This privacy policy ("the Policy") is intended to clarify how we collect, use, store, share, and protect your personal information when you use the services we provide, and how you can exercise your rights in accordance with applicable law, and in particular the Protection of Privacy Law, 5741-1981 ("the Law") and its regulations, including Amendment 13.
Your use of the services constitutes agreement to this policy. If you do not agree with this policy, you are requested not to use the services.
1. Types of information we collect
Information you actively provide
• Contact details (name, phone number, email, address)
• User account details when registering for services.
• Means of payment (subject to legal provisions and their secure storage only with authorized payment processors).
• Any other content you submit as part of customer service inquiries, forms, chat, or other platforms.
Information collected automatically without you actively providing it:
• Browser type, operating system, technical information about the device.
• IP address and login details.
• Cookies, Web Beacons, Pixels, or similar technologies.
• Usage data (website/app activity, content you viewed, visit date and duration).
Information from third parties
We may receive information about you from third parties (such as service providers, business partners, or publicly available information sources), subject to legal provisions.
2. Grounds for processing and uses of personal information
We process personal information based on one or more of the following grounds:
• Informed consent - for example, when you sign up for a service or confirm receipt of mail and/or to get back to you after your inquiry.
• Fulfilling a contractual obligation - for the purpose of providing the services according to the terms of the agreement.
• Legitimate business interest - improving services, analyzing usage trends, maintaining information security.
• Legal obligation - compliance with regulatory requirements or court orders.
Usage Objectives
1. Creating an account and managing user identity.
2. Service delivery and improving user experience.
3. Sending administrative and operational information.
4. Providing customer service and handling inquiries.
5. Analysis of usage trends and personalized marketing.
6. Sending marketing and advertising mailings subject to consent and in accordance with Section 30a of the Communications Law.
7. Information security, fraud prevention, and maintaining the integrity of services.
8. Compliance with legal obligations and reporting to the authorities.
3. Transfer of information to third parties
We may share personal information with:
• Companies within our group for the purpose of providing services.
• Service providers (clearing, invoicing, shipping, cloud services, IT, advertising and marketing)
• Professional consultants, subcontractors, providers of legal or regulatory services.
• Competent authorities in accordance with the law, judicial orders, or regulatory instructions.
• As part of merger, acquisition, or transfer of business operations transactions.
Information reduction
We will only provide the necessary information to third parties.
Data processing contracts
Any supplier we work with will be bound by agreements ensuring confidentiality, data security, and limited use of information in accordance with our instructions.
4. Transferring information outside of Israel
Personal information may be transferred to servers located outside of Israel, including in countries that do not provide the same level of protection as that available in Israel. This transfer will be carried out in accordance with the applicable legal provisions and subject to one of the following:
• The receiving country was recognized as providing an adequate level of protection;
• Appropriate agreements have been signed with us (Standard Contractual Clauses / Binding Corporate Rules)
• Your explicit consent was received.
5. Retention periods
Personal information will be retained only for the period necessary to achieve the purposes outlined in this policy, or for the period required by law (such as for tax, accounting, or legal evidence preservation purposes).
At the end of the period, the information will be deleted, made anonymous, or stored in a secure and isolated archive.
6. Your rights as a "data subject"
In accordance with Amendment 13 and the law, you have the following rights:
1. Right of Access - To receive a copy of the personal information we hold about you.
2. Right to Rectification - To request an update or correction of information that is incorrect or incomplete.
3. Right to be forgotten - to request the deletion of information that is no longer needed.
4. Right to restrict processing - to request that we stop a specific use of information.
5. Right to object - to object to the processing of information for direct marketing purposes or to processing based on legitimate interest.
6. Right to data portability - to receive the information you provided in a structured, machine-readable format and transfer it to another party.
In order to realize your rights you may contact us at: shivuk@conhouse.org.il
7. Information Security
The company implements advanced information security procedures, including encryption, access controls, monitoring, and data backup, in accordance with industry-accepted standards.
However, it is clarified that we cannot guaranty absolute immunity from unauthorized access or data leakage, and our liability is limited to cases where we have been directly negligent.
8. Use of services by minors
The services are not intended for minors under the age of 18. We do not knowingly collect personal information from minors without the consent of their parents or legal guardians. If we become aware of the collection of information from minors in violation of the instructions, we will act to delete it immediately.
9. Use of Cookies and Monitoring Tools
We use cookies for:
• Operation and proper functioning of the services on the site;
• Statistical analysis;
• Customizing the user experience;
• Information security;
• Targeted marketing (Remarketing).
You can manage or block cookies thru your browser settings. The use of cookies by third parties is subject to their privacy policies (such as Google, Facebook).
10. Inquiries and Clarifications
For all questions or clarifications regarding privacy policy or your personal data, you may contact us at:
Confederation House, 12 Emile Botta Street, Jerusalem 9107102
or email
shivuk@conhouse.org.il
For compliance with Amendment 13, a Data Protection Officer (DPO) has been appointed to oversee the implementation of the law's provisions in this policy. Contact details for Ms. Aya Lang
11. Jurisdiction and Competence
This policy will be governed solely by the laws of the State of Israel. Exclusive jurisdiction regarding this policy and the use of services is vested in the competent courts in the Haifa district.